Training for companies

Practical workshop: Business process automation — Make, n8n and workflow automation

Practical training that shows how to automate repetitive business processes without programming. Participants get to know tools such as Make and n8n, as well as the basics of workflow automation: building workflows that connect different systems, applications and data sources.

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Brief description

What does this workshop cover?

Practical training showing how to automate repetitive company processes without the need for programming. Participants will learn the tools Make, n8n and the basics of workflow automation, i.e. creating workflows connecting various systems, applications and data sources. During the workshop, participants learn to identify processes that can be automated, design simple business scenarios and build automations combining forms, e-mail, spreadsheets, CRM, instant messaging and AI tools. The training is practical - participants work on examples similar to real company processes, such as lead handling, automatic notifications, organizing data, generating messages, creating tasks and transferring information between systems.

Training purpose

Why organize this training?

The goal of the training is to prepare participants to independently recognize processes that can be automated and to build basic business automations using Make, n8n and AI solutions. After the training, participants are able to design a simple workflow, connect several applications, test an automation, and indicate which processes in the company are worth improving first.

Training scope

The program leads from the basics to practical application in the company.

The training is intended for companies that want to reduce manual, repetitive work and organize information flow between tools. It does not require programming knowledge, but basic skills in working with digital tools are helpful.

Identification of processes for automation

Participants learn to recognize tasks that consume time, are repetitive and can be automated.

what a business process is and what process automation means
which tasks are worth automating
how to distinguish a good process for automation from a process that is too chaotic
how to calculate time spent on manual activities
how to choose automations with the highest return on investment
examples of processes in sales, administration, HR, marketing and customer service
contact form → CRM → email to client → notification for salesperson
customer inquiry → AI classification → draft reply

Building workflows step by step

Participants learn the logic of creating automations: from the triggering event, through data processing, to performing a specific action.

what a workflow is
what a trigger is, i.e. an event that starts the automation
what actions and modules are
how to pass data between steps
how to test an automation
how to plan a scenario before building it
scheme: event → data retrieval → condition → action → notification → saving the result

Automating emails and forms

This module presents some of the simplest and most cost-effective automations in a company.

automation of contact forms
handling inquiries from the website
sending automated emails
notifications to the team
saving data to a spreadsheet
creating simple response sequences
scenario: form → spreadsheet → confirmation → task → notification

System and application integrations

Participants learn how to connect applications used in the company: CRM, Google Workspace, Microsoft 365, spreadsheets, email, forms, calendars, and communicators.

integrations between popular applications
basic concepts: API, webhook, token, module, action
transferring data between systems
filtering and formatting data
logical conditions in automations
integration errors and how to resolve them
security of system access

Combining AI with automation

Participants learn how to connect automations with AI tools to not only transfer data, but also analyze, classify, and process it.

using AI in workflows
automatic generation of draft responses
classification of customer inquiries
email content analysis
creating summaries
generating offers and messages
automatic assignment of cases to categories
quality control of AI responses

Building sample business scenarios

The training ends with a practical part in which participants design and build example automations.

lead handling: form → spreadsheet → CRM → email → notification
automatic follow-up after an inquiry
AI for classifying customer inquiries
daily report from spreadsheet data
simple administrative assistant for internal tasks
testing scenarios and fixing errors

Training effects

understands what business process automation is
can identify company processes that are worth automating
can break down a simple process step by step
understands the basic logic of workflow automation
can build a simple automation in Make or n8n
can connect a form, spreadsheet, email, and notification
knows basic concepts: trigger, action, webhook, API, integration
can test whether an automation works correctly
can connect AI with a simple business process
understands basic risks related to data security and access permissions

Recommended variant

12-hour program as a practical workshop for the company

For this training, the best option is 12 teaching hours, that is two days of 6 hours each or one extended intensive day. The 8-hour option works well as an introduction, but with Make and n8n it is advisable to allocate more time for exercises.

12-hour program

Recommended workshop plan.

1Introduction to business process automation60 min

2Identification of processes for automation90 min

3Step-by-step workflow mapping90 min

4Make and n8n — tool fundamentals90 min

5Automating forms, emails, and spreadsheets120 min

6System and application integrations120 min

7Combining AI with automation120 min

8Building sample business scenarios120 min

9Testing, errors, and good practices60 min

10Summary and implementation recommendations30 min

Pricing

Business process automation — from $1,818 net

The training price depends on the delivery format, number of participants, and workshop scope. The training can be delivered as a closed workshop for a single company or as an open training for participants from different organizations.

Closed online trainingPLN 6,900 net / group

Price covers a group of up to 8 participants.

each additional person: $119 net
online workshop
materials, checklists, and sample workflows

On-site closed training$2,082 net / group

Price covers a group of up to 8 participants.

each additional participant: $145 net
travel outside the Silesian Voivodeship settled individually
exercises based on business scenarios

Premium variant$2,609 net / group

Workshop of 12 teaching hours + company automation map.

analysis of sample company processes
selection of 3 processes with the highest potential
tool recommendations and a simple implementation map
PDF summary after the training

Open training$393 net / person

Participation of one person in a live open training session.

training materials
work based on examples
certificate of completion

Prices start from:

$1,818 net — online training for a group
$2,082 net — on-site training for a group
$393 net — participation of one person in an open training
$2,609 net — extended variant with a company process automation map

Upon request, we prepare an individual offer tailored to the industry, the level of advancement of participants and the needs of the organization.

Input product

Business process automation — from $1,818 net

Do you want to reduce manual data retyping, automate customer inquiries, connect forms with your CRM, or use AI in daily processes? Order a practical workshop on business process automation and see how Make, n8n, and workflow automation can streamline work in your company.

$2,609 net — workshop + company automation map

Ask about the automation workshop See other training courses

Related paths

Contact

Describe the process you want to improve.

A few concrete sentences are enough for us to suggest an audit, automation, an AI agent, a web application or a systems integration.

A reply with a recommended next stepThe option to begin with an audit or a focused MVPA solution designed for security and maintainability

Prefer a structured form? Book a free consultation

kontakt@smartcodeit.pl 882 121 238ul. Częstochowska 12/2, Gliwice

Practical workshop: Business process automation — Make, n8n and workflow automation

What does this workshop cover?

Why organize this training?

Training effects

understands what business process automation is
can identify company processes that are worth automating
can break down a simple process step by step
understands the basic logic of workflow automation
can build a simple automation in Make or n8n
can connect a form, spreadsheet, email, and notification
knows basic concepts: trigger, action, webhook, API, integration
can test whether an automation works correctly
can connect AI with a simple business process
understands basic risks related to data security and access permissions

Recommended variant

12-hour program as a practical workshop for the company

Business process automation — from $1,818 net

$2,609 net — workshop + company automation map

Describe the process you want to improve.

A few concrete sentences are enough for us to suggest an audit, automation, an AI agent, a web application or a systems integration.

A reply with a recommended next stepThe option to begin with an audit or a focused MVPA solution designed for security and maintainability

Prefer a structured form? Book a free consultation

Practical workshop: Business process automation — Make, n8n and workflow automation

What does this workshop cover?

Why organize this training?

The program leads from the basics to practical application in the company.

Identification of processes for automation

Building workflows step by step

Automating emails and forms

System and application integrations

Combining AI with automation

Building sample business scenarios

Training effects

12-hour program as a practical workshop for the company

Recommended workshop plan.

Business process automation — from $1,818 net

Prices start from:

Business process automation — from $1,818 net

Services that naturally connect to this training

Other training for companies

Describe the process you want to improve.

Practical workshop: Business process automation — Make, n8n and workflow automation

What does this workshop cover?

Why organize this training?

The program leads from the basics to practical application in the company.

Identification of processes for automation

Building workflows step by step

Automating emails and forms

System and application integrations

Combining AI with automation

Building sample business scenarios

Training effects

12-hour program as a practical workshop for the company

Recommended workshop plan.

Business process automation — from $1,818 net

Prices start from:

Business process automation — from $1,818 net

Services that naturally connect to this training

Other training for companies

Describe the process you want to improve.